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Appointment

At the Rotterdam International Center you can book an appointment to register with the municipality to receive a BSN, make an appointment with the IND to collect your residence permit, and/or to provide your biometrical information and open a Dutch bank account with ABN AMRO. This service is called the One-Stop-Shop.

We are charging fees for appointments. If you have any questions, please refer to our full FAQ list by clicking here. If your questions are not listed, you can email your question to [email protected].

If you are an Orientation Year Student, and you want to pick up your Orientation Year Visa (Highly skilled migrant visa does not count) or an entrepreneur that has been facilitated by Rotterdam Partners, please contact the front desk for an appointment.

Steps before making an appointment:

  • You can only register in the municipality of Rotterdam

    If you have an address in another municipality, please schedule an appointment at your respective city hall. Normally you can also register for Schiedam, but that is temporarily not possible. Capelle aan den IJssel and Vlaardingen are not part of Rotterdam.

  • Please ensure that you are eligible to schedule an appointment.

    Click here to see a full list of the groups that can make use of the one-stop-shop. If you do not fall under one of these groups, please schedule an appointment at city hall. Your appointment can be cancelled by us if you do not fall under our target groups.

  • You need to print out and bring a number of documents to your appointment.

    You can find more information on what documents are necessary in your case on our webpage about long term municipal registration.

  • Appointments can only be scheduled on our website

    Below on this page. Please read carefully which types of services you need. It is not possible to make appointments by phone or email. If you need more information, please check our webpage about long term municipal registration.

Please note that you cannot:

  • change your address at the Rotterdam International Center
  • register at the Rotterdam International Center as a Non-Resident (RNI), please click here if you want to register as a non-resident.
  • hand in missing documents such as birth or marriage certificates, please schedule an appointment online or call +31 (0)10-2671625
  • Please be aware that rental contracts/tenancy agreements with dates in the future or older than three months will not be accepted.
  • Certain neighbourhoods in Rotterdam require a housing permit (huisvestingsvergunning or HVV). This means that the tenant (in this case you) needs permission to live in a rental house in these areas. To find a full overview of the streets that require a housing permit, click here.
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Select appointment

Select

On the left, in the section called 'Select appointment', you can specify the type of appointment you would like to make. The appointment possibilities will be requested automatically after making your selection. Then select the desired time of appointment below.

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